Privacy Policy

Effective Date: July 5, 2025
Last Updated: July 5, 2025

Patriot HVAC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a service, or communicate with us in any way.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following categories of information, either directly from you or automatically through your interaction with our services:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Physical address
  • Project or service-related details
  • Communication history

Automatically Collected Data

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent
  • Referring URL
  • Cookies and similar tracking technologies

Sensitive Information

We do not intentionally collect sensitive personal information such as race, religion, or medical data.

2. How We Use Your Information

We may use the collected information for the following purposes:

  • To schedule appointments and deliver HVAC services
  • To respond to service inquiries and provide customer support
  • To send confirmations, service reminders, or updates
  • To improve our website, offerings, and user experience
  • To process transactions and manage payments
  • To maintain internal records and service history
  • To comply with legal obligations and enforce our terms

We only retain personal data for as long as necessary to fulfill the purposes outlined above.

3. Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share your information with:

  • Technicians or contractors who assist in delivering services to your property
  • Third-party service providers (e.g., scheduling, payment processors, CRM systems) who support our operations under strict confidentiality agreements
  • Legal authorities if required to comply with applicable laws, court orders, or legal processes
  • Business successors in the event of a merger, acquisition, or business restructuring

All third parties are obligated to use your information only for the purposes specified and in compliance with applicable privacy laws.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your website experience. These may include:

  • Essential Cookies: For basic website functionality
  • Performance Cookies: To analyze how visitors use our site
  • Marketing Cookies: To deliver personalized advertisements (only if consented)

You may control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our site.

5. Data Security

We implement reasonable physical, administrative, and technical safeguards to protect your personal information from loss, misuse, unauthorized access, or disclosure. These measures include:

  • Secure servers and encrypted data transmission
  • Restricted access to personal information
  • Regular review of data handling practices

However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to the personal information we hold about you
  • Request corrections or updates to your data
  • Request deletion of your data (subject to legal obligations)
  • Object to or restrict certain types of data processing
  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

7. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected information from a child, we will delete it promptly.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of those sites. We recommend reviewing the privacy policies of any external sites you visit.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Patriot HVAC
📍 Herriman, Utah 84096
📧 Email: Cris@PatriotHVAC.Net
📞 Phone: (801) 923-8182

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